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Success Story Internal communication in everyday hospital life

Arberlandkliniken

 

The Arberlandkliniken are a clinic association in the Bavarian Forest.
The independent municipal enterprise currently employs about 1000 people. 

1000
Employees
2
Locations

CHALLENGES IN COMMUNICATION PRIOR TO WORKING WITH MEXS

  • A large part of the workforce had no regulated access to the company's own IT infrastructure or intranet.
  • Training documents or minutes of ward head meetings could only be viewed at fixed workstation PCs.
  • The flow of information in shift operations 24/7 and 365 days a year was difficult to ensure.
  • The so-called non-desk workers, e.g. nursing staff, were cut off from the internal digital communication flow.
  • Job advertisements or press releases were only accessible from outside via the website.

MEXS and the Arberland hospitals jointly set themselves the task of really integrating all employees interactively into the internal communication of the hospitals and providing them with relevant information. From now on, communication should work in all
directions.

Internal communication with the MEXS employee app

  • All employees have access to the clinic's central information channel via their smartphone, regardless of manufacturer or operating system and without having to give their private mobile phone number.
  • The finely configurable role and authorisation concept makes it possible to assign one or more roles to each user and to clearly regulate access and views.
  • The clinic management can now pass on important information quickly and in a targeted manner to the staff concerned or individual professional groups without detours.
  • The central file storage makes documents - currently mainly minutes - easily available to the staff.
  • The daily insight into working time and holiday accounts as well as canteen meal plans increases the use but also the acceptance of the app among all employees.

Stephanie Blüml, Human Resources Manager
at Arberlandkliniken:

"Our employee app has simplified everyday hospital life for all of us. Especially in times of the pandemic, we notice how important it is to have a fast, targeted and secure flow of communication in all directions. The satisfaction of the employees - who now participate more in internal communication - also has an impact on the well-being of our patients."

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Do you have questions or would you like to test the MEXS platform free of charge?
We would be happy to advise you on this. Get in touch with us!

info@mexs.io
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Talk to us!

Do you have questions or would you like to test the MEXS platform free of charge?
We would be happy to advise you on this. Get in touch with us!

info@mexs.io
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