You have only recently redefined your service process. From ticket registration to closure and solution documentation, there are only a few process steps that the team has to take.
With our 24/7 service, we want to take our customers around the world a step further every day in the operation and maintenance of their wood-based material plants. Through the successful introduction of MyMessenger as an essential part of our digital service platform MyDieffenbacher, we have once again succeeded in decisively improving our communication and the documentation of service cases.
Technical Managing Director
DIEFFENBACHER GMBH Mechanical and Plant Engineering